FAQ for founders

Your practical guide to Kitchen, Aarhus University

This is your practical guide to navigating Kitchen, Aarhus University as a founder in our hub. 

Whether you need to book a meeting room, connect to the Wi‑Fi, or find the right contact person, this is where you start.


Opening hours


Kitchen

Mon-Fri, 8.00-17.00

Information Desk

Mon-Fri, 9.00-15.00 (lunch break 12.00-12.30). 

You can call the Information Desk at +45 25 58 06 53 on Mon-Fri, 8-16.

Main address

Universitetsbyen 76, 8000 Aarhus C


Access to Kitchen

The Information Desk is located in room 112, building 1862, immediately adjacent to the “Hub” entrance. Here, you can be granted access to Kitchen on your employee card, student card, or external access card by appearing in person. Please remember to bring your card upon arrival.

Once your student card, external card or employee card has been activated, you can access Kitchen 24/7 by tapping your card. 

Before 8.00 and after 17.00, you must enter your four-digit PIN code. If you forget your PIN code, you can set up a new one at www.pinkode.au.dk. If you have an external card, contact Information Desk within our opening hours, and we will help you.

NB: To avoid triggering the alarm, please keep all windows closed and make sure doors are not left open for longer than absolutely necessary outside opening hours.

Ordering your external access card

External access cards can be ordered by contacting the Information Desk at kitchen@au.dk.

When ordering, please provide your full name, phone number, company name, and your role/title in the project or company. This role must have an affiliation with a start up at Kitchen or Aarhus University. Please also attach a passport-style photo (NB: do not send a photo of your actual passport).

The card can be collected from the Information Desk one week after the order has been placed.

WiFi/Internet

If you are a student or employee at Aarhus University, you can connect to the Wi-Fi network “Eduroam”. Guests can connect to “AU Guest”. 

Internal company network

As an office tenant at Kitchen, you have the option to have an internal high-speed network set up via “AU IoT.”

An appointment for the setup can be arranged by contacting the Information Desk at kitchen@au.dk. Please ensure that all devices are ready at the time of installation.

Print

If you need to print, you can use the printer located on the basement floor in building 1864 room 003A.

Printing requires a printer login at AU Library.

Please sign up in order to print: https://library.au.dk/en/facilities/print-and-copy

Adress and post

Visitor and postal address:

Universitetsbyen 76
8000 Aarhus C
Bygning 1862

We recommend that all startups in Kitchen register their company at their private address and use a parcel shop for receiving packages. If you still wish to register your postal address at Kitchen, this is done at your own risk and is subject to the following terms:

  • Since Kitchen is not a traditional serviced office, we cannot take responsibility for sorting and distributing mail. All received mail is placed at the Information Desk, and you are responsible for picking it up yourself.
  • Uncollected mail will be returned after 6-9 months.
  • The Information Desk does not accept parcels from GLS, Dao, PostNord, Bring, etc. If you have your own office in Kitchen, you can receive deliveries here, but you must be present yourself to receive the courier.

Parking

As a student, you may use public parking spaces if you need parking close to the university. 

The new campus, the University City, is car-free. This means that driving and parking are not permitted within the area. Instead, you can park in the surrounding areas of the University City and in the University Park. Municipal parking regulations apply in the areas around the University City in the same way as in the University Park. Please read the parking regulations on the local signage.

Recommended paid parking areas

We recommend parking at the facilities on Peter Sabroes Gade or in the parking garage at Peter Sabroes Gade 16C, 8000 Aarhus C.

Under special circumstances, a permanent parking permit may be granted. Please contact the Information Desk at kitchen@au.dk for further information.

Bicycle parking

If you arrive by bike, you can park your bike at the bike racks in the area. There is capacity for approx. 800–900 bicycles in the University City.

Changing rooms

Changing rooms and showers are available in the basement of building 1862 in room 028.

Repairs

If something in the building is out of order, please send an email to kitchen@au.dk or contact us at the Information Desk. 

Office spaces

We have a limited number of private offices.

You can apply for access for a six-month period. As our offices can accommodate up to six people, you will most likely be sharing with another startup.

Your application must be sent to kitchen@au.dk using this guide. Applications are reviewed monthly. 
 

Meeting rooms

As a member of Kitchen, you have access to our meeting facilities. Please note that meeting rooms may not be used as workspaces.

To book a meeting room, please email kitchen@au.dk.

Kitchen facilities

There are three kitchens in the building: one in Sandbox, one in Playground, and one in Co-Lab for members and staff only. 

Please leave the kitchens tidy, help empty the dishwasher and put used dishes in the dishwasher — especially coffee cups, so clean ones are ready for the next day. 

Please throw out old food from the fridge to help keep it fresh and odour-free.

Coffee

Coffee is free for all Kitchen members.

You can find coffee machines in the members-only area, Co-Lab, in building 1864.

If the machines are out of order or coffee beans, please contact the Information Desk.

Recycling

Please sort your waste correctly. You will find bins in the hallways and kitchens.

Dispose of bottles and soda cans in the bin in the kitchen by Playground on the basement floor labelled “Pant”.

The paper bin is for paper only, not cardboard or napkins. Cardboard must be disposed of in the container by the rear entrance on Peter Sabroes Gade.

Communication and contact

Communication flow

Information, such as day-to-day news, updates from staff, ecosystem offers, and social events, will primarily be posted in the closed Facebook group “Kitchen Family”. We therefore encourage you to join the group and stay updated.  

Staying up-to-date

To stay updated on Kitchen’s services, workshops, and current events, please check our channels: 

Kitchen staff

Write to us at kitchen@au.dk, or find contact information at kitchen.au.dk/en/om-kitchen/contact.

In case of emergency

  • Stop the incident if possible, and only if it is safe to do so.
  • Call 1-1-2 (the Danish emergency service).
  • Evacuate if necessary. In case of a fire or accidents, activate fire alarm.
  • Call AU’s emergency number: +45 87 15 16 17.

Our community


We are always happy to support members who want to contribute to the community during their time at Kitchen.

If you have an idea for a social event that could bring Kitchen startups together, we would love to help you make it happen.

Come talk to us or send an email to kitchen@au.dk. Please include a reasonable budget estimate, and we will see what we can do.

Kitchen Buddy


Talk to a Kitchen Buddy while you are a member of Kitchen. A Buddy is someone you can turn to for informal support and help navigating the wider Kitchen environment.

Simply reach out in the Facebook group “Kitchen Family”. A startup with an office at Kitchen will get in touch with you.

Please note that your Buddy is not an advisor and is therefore not expected to provide strategic business advice.

Stop by and say hello


You’ll find Kitchen, Aarhus University at the top of the University City, right next to the large chimney.

Universitetsbyen 76
Bygning 1860
8000 Aarhus C

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